We Understand Your Business
OTB Solutions Group, founded in Seattle in 2002, has made a business of process improvement in highly regulated industries. From health care to financial services to state and local government, we serve customers in the Pacific Northwest, across North America and internationally.
Our special focus is on public transit, with over ten years of experience helping diverse agencies meet their business process and technology needs. Our focus from the outset has been helping agencies track and manage their safety programs, with special focus on regulatory compliance and the FTA.
What Our Clients are Saying
“Prior to engaging OTB Solutions, the software was siloed. The construction team didn’t know what the design team was doing, for example. Teams that are in different phases of the project can now see what kind of documentation has been provided for each certifiable item. The new system gives auditors IDs and provides access to look up documents. If we have something we want to change, it’s a flexible tool.”
Senior System Safety Specialist,
for a major transit agency
“This project should have failed based on how tiny the project team is, the huge scope of the project, and the unbelievably tight timeline. I’ve never seen such a high level of engagement from stakeholders on any project.”
3rd party quality assurance vendor,
comment on OTB’s Change Management impact
“OTB helped us make the most analytical decision this agency has ever made.”
Chief Information Officer,
State Healthcare Agency
Our Six Guiding Principles
In business, identifying the right destination, setting the best course to reach it, and avoiding complexity along the way requires experienced leadership.
At OTB Solutions, our associates have successful implementation projects for companies of every size and shape in a wide range of industries. Our trademark is strategic thinking combined with an ability to find practical solutions. We are accomplished at working with clients to successfully implement new system and make them work for you.
01:
Leadership
02:
Perspective
Sometimes adopting a new system can end up feeling like an invasion. It is exciting when your organization is embracing change, but it is also stressful. We work with you and your employees to make the transition as easy as possible.
We have extensive experience as application developers and change agents, but sometimes you need more than expertise.
At OTB Solutions, we’re easy to work with. We know how to tread lightly, treating everyone with respect, wasting no energy, and avoiding the frustrations that come from having to go over the same ground again and again.
03:
Passion
Passion is sometimes hard to define when it comes to business. But you know it when you see it, and it’s even more apparent when it’s missing. It shows at every stage of a project – from conception to completion – and in thousands of details along the way. It’s a vital element for long-term success, and nothing can replace it.
At OTB Solutions Group, we approach every project with energy, enthusiasm and genuine passion. We are passionate about the quality of our work, the services we provide and the learning and growth of your people and ours. At many firms, passion is elusive. At OTB Solutions Group, it’s essential.
04:
Teamwork
One of our strengths at OTB solutions is our ability to create and manage powerful teams, and to keep them energized and focused for the duration of a project. We use a collaborative approach, often blending our staff and yours to create “the right team with the right skills.” This approach also facilitates our goal of transferring all relevant knowledge to your employees before the project is complete.
Our network of relationships with technology vendors enables us to help you make the most strategic choices for your business and to increase the value of your technology investments. At OTB Solutions Group, exceptional teamwork is not only good strategy, it’s fundamental to the way we work.
Too many firms are short-sighted when it comes to evaluating their success, focusing on short-term profit instead of the quality of products and service that ensures satisfied clients and a lasting reputation. We don’t have to choose between our best interests and yours, because we know they’re one and the same.
At OTB Solutions, we take a longer view. We know that our long-term success depends on the passion we bring to our projects, the results we achieve for our clients, and the impact we have on the organizations with which we work. That’s our yardstick for measuring success.
05:
Impact
In the final analysis, the thing that matters most is helping you get the results you need to succeed in your business. The leadership, perspective, passion and teamwork we apply to every project, and our overall impact on your organization, are all aimed at that one goal.
At OTB Solutions Group, our record speaks for itself. We consistently help our clients achieve their desired results, no matter how complex the problem, no matter how long or short the project. That’s our business.